With 80 locations, we're the city's largest provider of free Internet access. We also support digital literacy and skill development by providing digital skills tutoring through 98,000 Internet basics sessions each year. We help patrons learn to create email account, complete job applications and find credible health information on the web.
Recent studies have shown that, although outreach and training are partially effective in improving Internet use in low-income communities, the lack of access in the home remains a significant barrier. We propose to attack this problem by providing free loaned hotspots, along with loaned laptops and one-on-one training.