You may choose notification by email or by phone (local numbers only).
Email Notifications
We’ll email you when you have physical items ready to pick up or overdue.
We’ll also send a reminder two days before your physical items are due. If possible, we’ll renew these items for you for a full lending period plus two additional days.
Please add notices@chicagopubliclibrary.org to your email address book to assist delivery of notifications.
Phone Notifications
We’ll call you when you have physical items ready to pick up or overdue.
Due date reminders are not available by phone, but you can opt to have these sent by email and still receive other notifications by phone. To opt in, add an email address to your account.
We can only call local numbers. Accepted local area codes are 217, 224, 309, 312, 331, 464, 618, 630, 708, 773, 779, 815, 847 and 872.
