You’ll be charged a fee for replacement or repair of lost or damaged materials. We won’t hold you responsible for items lost or damaged by fire, flood or theft when documented by a police or insurance report.
If an item is lost, you’ll be required to pay the replacement cost of the item as well as any overdue fines owed for interlibrary loan materials. Once paid for, the item belongs to you.
If you find the item within 30 days of the date it was paid for, you can obtain a refund by bringing the item and the receipt to any CPL location. We refund only the cost of the item; any associated overdue fines will not be refunded. All refunds will be issued by U.S. mail from the City of Chicago.
