What do I do if I cannot log in?
Please make sure that you type in your library card "number" as the letter "D" followed by nine digits. The second character of your library card number is a zero, not the letter 0.
Note that the zip code you enter must match that on your library card record.
If the above suggestions do not solve the problem, please ask a librarian for help. Reference assistance is available by phone, email or in person. If contacting the library by email, please include your library card number and ZIP code in your message.
How do I get help if I have trouble connecting to a database from outside the library?
Ask a librarian! Reference assistance is available by phone, email or in person.
AOL Users: Use an alternative browser (Internet Explorer, Firefox, Safari, etc.) if you receive an error message when trying to connect to the Library's databases.
Can I print or email articles and other items that I find in these databases?
The availability of printing and emailing varies by resource; however, most of our databases do allow you to print or email the information you find. Most provide special buttons or links that allow you to download a printer-friendly version of the information or to email a copy of the information to yourself. Look for these in each database.
Printing is available from most library computers with your library card. If you do not have a library card, ask library staff about how to get one or about obtaining a guest pass for the day.
How can I find out which database contains a particular newspaper, magazine or journal article?
The links in the Find an Online Magazine or Newspaper by Title section of the Online Research page take you to a searchable database (called Gold Rush) of all newspaper, magazine and journal titles in our online research sources. Simply type in the name of the newspaper, magazine or journal you're looking for, and Gold Rush will tell you which of our databases contain the full text of the title, including the years covered by each database. You can link directly to each database from Gold Rush and, once in a database, search for the article.
Alternatively, you can try the Article Finder tool in Gold Rush. This tool asks you to enter basic facts about the article (article title, newspaper, magazine or journal title, volume, issue, date (use just the year for best results) and starting page), and then provides you with a set of links. For many of our databases, these links will take you directly to the article, allowing you to bypass the database's search screen. You'll find a link to Article Finder in the lefthand menu in Gold Rush.
What are Quick Search boxes and what do they do?
Quick Search boxes allow you to sample results from the Library's research databases quickly and easily. Simply select the type of information you want, type in your search terms, then click the "go" button or hit Enter. Results from a librarian-selected database will open in a new window.
Note, however, that not all of the Library's databases are searchable through the Quick Search boxes. In addition, the Quick Search boxes do not allow you to take advantage of the specialized search features of many of the databases that are searchable. For example, the Quick Search on the biography databases page works well when searching for a biography by name; however, if looking for biographies of Hispanic American mathematicians, the specialized search features of a database such as Biography in Context (which has a specific search screen for users looking for biographies by occupation, nationality, gender, etc.) will provide better results than you could obtain by using the Quick Search.